Intelligent Automation Solutions for Customer Service Teams

The Only AI-Powered Productivity Solution that Integrates with Call Center and Workforce Management Software to Improve Savings, Productivity, and Engagement

Call Center Automation Helps Remote and In-Person Customer Service Teams


Your best managers know what decisions to make to improve efficiency and agent engagement. But people can’t process all of your contact center data fast enough.

Intradiem works in real time to process massive volumes of data and take immediate action – based on rules you define.

Intelligent Automation solutions technology for your call center workforce improves the bottom line


Intradiem identifies time for development and seamlessly guides agents through their shift.

Guaranteed Savings. Guaranteed Results.

Annualized Pay Off for Customers - Dollars Saved (and counting):

Calculate Your Payoff

How Much Can You Save?

Enter your center's average wage rate (industry average = $17.50/hr)

A Stronger, More Flexible Workforce

Proven Partnerships

Intradiem’s Intelligent Automation Solutions Now Available through Avaya Select Product Program

Intradiem provides Intelligent Automation solutions that help customer service teams boost productivity, enhance employee engagement, and improve the end-customer experience.

Why Intradiem

Proven Cost Reduction
Save tens of millions annually
Live in 12 Weeks
SaaS-based platform and proven approach
Guaranteed Results
Strong and unique financial profile

Let’s Get Started