Long Term Success for Your Virtual Contact Center: How to Succeed with Remote Agents

Event Date: April 21 - April 21
Start Time: 11:00 am
End Time: 12:00 pm

About this event:

Featuring Contact Center Executive Kevin Jolliffe

74% of CFO’s say remote work will become more permanent after we move past this crisis – according to Gartner. What does the future of work look like for your organization?

Sign up for a free web event with contact center executive, Kevin Jolliffe, who will share what is needed for long-term success with your virtual contact center model.

In this interactive session, you will learn:

  • How to improve agent engagement no matter where your agents work
  • Proven ways to reduce cost with workforce automation
  • How agents respond and adapt to new contact center technology
  • Identify and mitigate risks associated with quick remote agent growth

Click here to watch the webinar on-demand.