Mapping the Way Forward – The Future For Your Remote Contact Center Workforce

Event Date: June 4 - June 4
Start Time: 11:00 am
End Time: 12:00 pm

About this event:

According to Gartner, 74% of CFO’s believe remote working will become permanent.

Learn what is needed to optimize call center operations and effectively monitor performance while keeping your remote agents engaged.

In this session, you will learn:

  • What other organizations have learned from operating a virtual contact center
  • How Real-Time Workforce Automation transforms the way centers operate
  • How to emerge as a stronger, more flexible workforce

View the webinar recap video.