Shrink the Shrinkage with Contact Center Automation
Call center shrinkage may seem like a necessary evil by yesterday’s standards. However, technology that works in real-time – contact...
Call center shrinkage may seem like a necessary evil by yesterday’s standards. However, technology that works in real-time – contact...
With Valentine’s Day upon us, what better time to show agents your care? This “Hallmark” holiday is for more than...