Category: Best Practices / Metrics

10 Nov

What’s Your VIBE? Do You Have a Voice and Tone in Customer Interactions that Guide How You Connect with Customers? Part 2

Intradiem

Editor’s note: This is part two of What’s Your VIBE? Do You Have a Voice and Tone in Customer Interactions […]

9 Nov

Voice and Tone in Customer Interactions

Intradiem

Zappos enormous success was created by its founder who wanted the company “vibe” to include a unique personality that draws […]

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