WFM Tips Featuring Maxene Squire [Webinar Preview]
Are you facing complex challenges in the contact center? Are you feeling the pressure to reduce costs while improving the customer experience? Keeping up with demands is no easy task, especially when you’re relying on time-consuming manual processes to get you to the finish line.
Join your workforce management peers, Maxene Squire and Harper Flores, as they share their unique experiences in the center and how they conquered complexity. Here’s a sneak peek from Maxene: