“The CIBC Innovation Banking team has provided incredible support to our team at Intradiem,” said Bryan Jones, Intradiem’s Chief Financial Officer. “We’re grateful for their assistance which will enable our immediate market growth plans and accelerated product initiatives.”
Intradiem’s AI-powered Intelligent Automation platform enables contact center and back-office teams to process and leverage millions of real-time data points to boost operational efficiency, agent engagement, and customer experiences.
“Intradiem’s platform brings a unique, real-time data processing capability that is transforming customer service operations,” said Andy Kirk, Managing Director in CIBC Innovation Banking’s Atlanta office. “We’re excited to support their continued growth and global expansion with this funding.”
Intradiem is also backed by MK Capital and JMI Equity.
About CIBC Innovation Banking
CIBC Innovation Banking delivers strategic advice, cash management, and funding to innovative companies across North America, the UK, and select European countries at each stage of their business cycle, from start-up to IPO and beyond. With offices in Atlanta, Austin, Boston, Chicago, Denver, London, Menlo Park, Montreal, New York, Reston, Toronto, and Vancouver, the team has extensive experience and a strong, collaborative approach that extends across CIBC’s commercial banking and capital markets businesses in the U.S. and Canada.