Stop Agent Burnout Before It Starts: See How This Healthcare Org Did It Webinar
Webinar on June 18, 2025
Agent attrition in contact centers is more than a staffing issue—it’s a serious barrier to delivering a consistent, high-quality customer experience.
Learn how a major healthcare provider turned the tide on agent burnout and turnover with Intradiem’s Burnout Indicator.
In this session, you’ll learn how the company used Intradiem’s real-time, machine learning-powered solution to cut agent attrition by 7%. Discover how intuitive dashboards and timely alerts helped supervisors step in early—before burnout led to turnover.
We’ll also share how over 100 burnout risks were identified and how Intradiem’s solution enabled quick actions like flexible schedules, wellness breaks, and one-on-one support. The result? Healthier teams, happier agents, and improved customer satisfaction.
Key Takeaways:
- How real-time data helps supervisors proactively support agent well-being
- Why burnout prevention is a critical driver of operational success
- Practical strategies to reduce attrition and elevate employee engagement
Complete the form to watch the webinar.
Discover how a major healthcare provider turned the tide on agent burnout and turnover with Intradiem’s Burnout Indicator.