Long Term Success for Your Virtual Contact Center: How to Succeed with Remote Agents
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74% of CFO’s say remote work will become more permanent after we move past this crisis – according to Gartner. What does the future of work look like for your organization?
- How to improve agent engagement no matter where your agents work
- Proven ways to reduce cost with workforce automation
- How agents respond and adapt to new contact center technology
- Identify and mitigate risks associated with quick remote agent growth