Intradiem’s partner program extends Intelligent Automation capabilities to more companies needing to reduce the cost of contact center operations.
The program includes partners in the technology, Independent Software Vendor (ISV) market, and systems integrators.
We partner with technology and ISV providers to extend Intelligent Automation’s real-time capabilities to your customers. The integrated solution reduces cost – while improving both agent engagement and customer experience. Our partners include Automatic Call Distributors (ACD), Workforce Management (WFM), Workforce Optimization (WFO), Learning Management Systems (LMS), and other technology providers.
Intradiem service partners offer their expertise, training, implementation and system integration services. Service partners achieve program certification and agree to Intradiem’s solution and technical “Engagement Models". This prescribed method ensures success for Intradiem customers as well as the partner providing services.