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Featured Customer Story:
Financial Services Company Delivers 100,000 Agent Training Hours
Healthcare Company Raises Agents’ Active Work Time by 5.9%
Financial Services Company Delivers 100,000 Agent Training Hours
Iconic Retailer Slashes Customer Hold Time by 16 Seconds
Health Insurer Boosts Agent Productivity by 18%
Health Provider Trims 8,700 Non-Essential Paid Hours
Insurance Provider Delivers 3,000 Coaching Sessions
Virgin Media Cuts Call Handle Time by 60 Seconds
Centrica Boosts Training Delivery by 20%
Financial Services Company Saves $3 million
Healthcare Provider Cuts Absenteeism by 65%
Insurance Company Triples Return on Investment
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