Global Gatherings for Contact Center Innovators





The one-day collaborative format made it a unique and beneficial experience."
Join fellow innovators at Forefront events to learn:
Why contact centers need to break away from the “status quo”
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How automation meets cost-saving goals with proven use cases
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How to build the business case for automation and ensure its success through change management and adoption
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How automation pays off with improved agent engagement and customer experience
UPCOMING EVENTS
Analyst Chat: Synchrony Bank uses Intelligent Automation to drive better EX and CX
June 27 | Webinar
Verint Engage
June 12-15 | Las Vegas, NV
Avaya Engage
June 18-21 | Orlando, FL
PREVIOUS VIRTUAL EVENTS
Webinar
Automation Supports Contact Center Agents while Protecting the Bottom Line
Leveraging Automation to Offset Emerging Challenges
Webinar: Improve Agent Engagement and Productivity the Easy Way
The Contact Center Tech that Delivers 342% ROI
Humans and Technology Intersect at the Future of Customer Service
Flip the Script on WFM
How to Manage and Optimize Remote Agent Performance in Your Virtual Contact Center
Long Term Success for Your Virtual Contact Center: How to Succeed with Remote Agents
Mapping the Way Forward – The Future For Your Remote Contact Center Workforce
JOIN THE AUTOMATION MOVEMENT TODAY!
For more information, contact Ellen Hoy at ehoy@intradiem.com or call 770.595.3733