Can't-Miss Events for Call Center WFM, Ops, and IT
Intradiem’s Forefront events offer a collaborative space for contact center leaders to explore and share best practices about automation’s impact on customer service.
Best Practices: Learn about innovative approaches for exceptional service outcomes.
Networking: Engage with peers who are successfully balancing productivity and agent engagement.
Expert-Led Sessions: Hear from thought leaders who’ve mastered the art of running efficient, low-attrition, high-satisfaction contact centers.