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Events and Webinars

Global gatherings for contact center leaders

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FOREFRONT by Intradiem

Forefront Event Series

Can’t-Miss Events for Call Center WFM, Ops, and IT

Intradiem’s Forefront events offer a collaborative space for contact center leaders to explore and share best practices about automation’s impact on customer service.

  • Best Practices
    Learn about innovative approaches for exceptional service outcomes.
  • Networking
    Engage with peers who are successfully balancing productivity and agent engagement.
  • Expert-Led Sessions
    Hear from thought leaders who’ve mastered the art of running efficient, low-attrition, high-satisfaction contact centers.

Upcoming Events

  • Thrive Global and Intradiem Webinar: Improving Health and Productivity for Contact Center Teams

    June 18, 2024

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  • Case Study: How Accor Global Reservation Centre Balances Cost Savings and Customer Experience

    June 26, 2024

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  • No upcoming events. Check back later.

Join the Automation Movement Today!

For questions or more information about our events, complete the form.