Join fellow innovators at Forefront events to learn:
Why contact centers need to break away from the “status quo”
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How automation meets cost-saving goals with proven use cases
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How to build the business case for automation and ensure its success through change management and adoption
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How automation pays off with improved agent engagement and customer experience
VIRTUAL EVENTS
Humans and Technology Intersect at the Future of Customer Service
Wednesday, May 19 @ 1:25pm EST
PREVIOUS VIRTUAL EVENTS
Mapping the Way Forward – The Future For Your Remote Contact Center Workforce
Long Term Success for Your Virtual Contact Center: How to Succeed with Remote Agents
How to Manage and Optimize Remote Agent Performance in Your Virtual Contact Center
How to Support Your Agents Better in Remote Operations by Optimizing the Delivery of Coaching and Training
ADP
AXA Insurance
AccorHotels
Aetna
Ally Bank
Anthem
Assurant
Barclays
Blackboard Student Services
British Gas
Canadian Tire Financial Services
Capita
Capital One
Colony Brands
Comcast
Cox Communications
Desjardins
Direct Energy
Discover Financial Services
E*TRADE
Equifax
Fidelity
Harte-Hanks
Hertz
Home Depot
Hyatt Hotels
Kohl’s
Language Line
Lowe’s
Macy’s
Manulife
MassMutual
McKesson
PayPal
Philips
Premier Bankcard
Prudential
RBC
RBS
Republic Services
Rogers Communications
Rollins
Scotiabank
Sprint
Squaretrade
Staples
SunTrust
TD Bank
TD Canada Trust
TD Financial
TSYS
The General
Transamerica
US Cellular
UnitedHealthcare
Universal Studios-Comcast
WageWorks
Windstream
Wyndham Vacation
JOIN THE AUTOMATION MOVEMENT TODAY!
For more information, contact Ellen Hoy at ehoy@intradiem.com or call 770.595.3733