Global Gatherings for Contact Center Innovators





The one-day collaborative format made it a unique and beneficial experience."
Join fellow innovators at Forefront events to learn:
Why contact centers need to break away from the “status quo”
•
How automation meets cost-saving goals with proven use cases
•
How to build the business case for automation and ensure its success through change management and adoption
•
How automation pays off with improved agent engagement and customer experience
UPCOMING VIRTUAL EVENTS
PREVIOUS VIRTUAL EVENTS
Boost Agent Engagement with Intelligent Automation
The Contact Center Tech that Delivers 342% ROI
Humans and Technology Intersect at the Future of Customer Service
Flip the Script on WFM
How to Manage and Optimize Remote Agent Performance in Your Virtual Contact Center
Long Term Success for Your Virtual Contact Center: How to Succeed with Remote Agents
JOIN THE AUTOMATION MOVEMENT TODAY!
For more information, contact Ellen Hoy at ehoy@intradiem.com or call 770.595.3733