News

• How To Combat Agent Burnout and Attrition

  Contact Center Pipeline | by Jennifer LeePublished: March 24, 2025

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• Real-Time AI for Healthcare Agents: Improving Patient Interactions

  HIT Consultant | by Jennifer LeePublished: March 24, 2025

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• Give Your Call Center Agents a Break This Travel Season

  Hospitality Technology | by Jennifer LeePublished: February 28, 2025

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• Transforming the Contact Centre Landscape with Innovation and Personalisation

  Business Reporter | by Matt RuminsPublished: February 11, 2025

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• Intradiem Achieved Record Results in 2024, Poised for More Growth in 2025

  Powerful Contact Center Automation Solutions Boost Customer Service and Savings Atlanta, February 4, 2025 — Intradiem, the leading provider of contact center automation solutions for ...Published: February 4, 2025

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• Intradiem Announces Reseller Partnership with Five9 to Elevate Real-Time Contact Center Automation

  Atlanta, February 3, 2025 — Intradiem today announced the expansion of its partnership with Five9, the intelligent CX platform provider. This collaboration helps contact centers achieve ...Published: February 3, 2025

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• State of AI: Where Do We Go From Here?

  No Jitter by Ted LangoPublished: January 6, 2025

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• Beyond the Numbers: Culture, Leadership and Empowerment from the Office of the CFO

  Liquid Podcast with Brian JonesPublished: December 19, 2024

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• How Can AI and Automation Help Contact Center Agents Thrive This Holiday Season?

  Total Retail | by Jennifer LeePublished: December 19, 2024

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• 3 Ways AI Can Reduce Employee Attrition

  HR Morning | by Kim HilerPublished: December 2, 2024

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• Intradiem Announces Partnership with Five9 to Enable Real-Time Contact Center Performance

  Atlanta, November 12, 2024 — Intradiem today announced its partnership with Five9, the intelligent CX platform provider. This collaboration will help contact centers achieve greater efficiency, ...Published: November 12, 2024

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• How CFOs can help ensure strong customer experiences

  CFO | by Bryan JonesPublished: October 29, 2024

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