Intradiem Introduces First AI-Powered Solution to Predict Contact Center Agent Attrition
Solution’s 80% accuracy rate expected to reach 90% in 2024 Atlanta – September 12, 2023 – Intradiem, the leading provider […]
Published: September 12, 2023
Jennifer Lee Assumes Role of President at Intradiem
Atlanta – August 22, 2023 – Intradiem, the leading provider of contact center automation solutions, announces that Jennifer Lee has assumed […]
Published: August 30, 2023
How Automation Revolutionised Customer Experience at Virgin Media
Customer Experience Magazine | by Matt Rumins
Published: July 27, 2023
Revolutionising Customer Service Capacity Planning with Advanced Technologies
Call Centre Management Association | by Paul Milloy
Published: July 26, 2023
Intradiem Wins The Forum Partnership Award for Outstanding Virgin Media Customer Service
Amid a Global Labour Shortage, Intradiem helps Virgin Media reduce attrition rate by 7%, saving more than £3.4 mil in […]
Published: June 13, 2023