It’s Time For A People-First Business Strategy
Forbes | by Jennifer Lee
Published: November 29, 2023
Intradiem Contact Center Automation Solutions Now Available on Genesys AppFoundry™
ATLANTA–(BUSINESS WIRE)–Intradiem announced today that contact centers using Genesys Cloud CX can now download and integrate its portfolio of contact […]
Published: November 28, 2023
Better Automation Makes Better Agents
Contact Center Pipeline | by Matt McConnell
Published: November 2, 2023
How Will AI Improve People-team Management?
Benefits Pro | by Kimberly Hiler
Published: November 2, 2023
Intradiem Partners With Thrive Global to Support Call Center Agent Wellness
Real-time delivery of 60-second “Resets” reduces stress and boosts productivity
Published: October 10, 2023
Intradiem Introduces First AI-Powered Solution to Predict Contact Center Agent Attrition
Solution’s 80% accuracy rate expected to reach 90% in 2024 Atlanta – September 12, 2023 – Intradiem, the leading provider […]
Published: September 12, 2023