It’s Time For A People-First Business Strategy

Forbes | by Jennifer Lee

Published: November 29, 2023

Intradiem Contact Center Automation Solutions Now Available on Genesys AppFoundry™

ATLANTA–(BUSINESS WIRE)–Intradiem announced today that contact centers using Genesys Cloud CX can now download and integrate its portfolio of contact […]

Published: November 28, 2023

Better Automation Makes Better Agents

Contact Center Pipeline | by Matt McConnell

Published: November 2, 2023

How Will AI Improve People-team Management?

Benefits Pro | by Kimberly Hiler

Published: November 2, 2023

Intradiem Partners With Thrive Global to Support Call Center Agent Wellness

Real-time delivery of 60-second “Resets” reduces stress and boosts productivity

Published: October 10, 2023

Intradiem Introduces First AI-Powered Solution to Predict Contact Center Agent Attrition

Solution’s 80% accuracy rate expected to reach 90% in 2024 Atlanta – September 12, 2023 – Intradiem, the leading provider […]

Published: September 12, 2023