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Uncover, in real time, the untapped capacity in your contact centre to:

  • Training Icon

    Deliver more training

  • Automation Icon

    Automate staffing adjustments

  • Streamline Call Handling Icon

    Streamline call handling

  • Improve Adherence

    Improve adherence

Trusted By:Trusted By:

  • Centrica logo.
  • Virgin Media logo.
  • Centrica logo.
  • Virgin Media logo.
  • Centrica logo.
  • Virgin Media logo.
  • Centrica logo.
  • Virgin Media logo.
contact center automation dashboard
  • £7.2M Saved

    From Improved Training Efficiency

  • £770K Saved

    Improved Admin Efficiency

  • £5.9M Saved

    From Increased Agent Productivity

Unlock the value of your data

Our contact centre automation platform integrates easily with your contact centre’s ACD and WFM systems, synchronising their inputs and offering real-time, proactive support to frontline agents.

New Contact Centre Automation Solution

Burnout and Attrition Indicator

An innovative solution that predicts agent burnout weeks in advance and suggests proactive measures to prevent attrition.

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Forrester Report PDF Preview

“342% ROI over 3 years and recovery of investment in less than 6 months”

Learn more about Intradiem’s impact

What our customers are saying

Read more customer stories
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People First

We believe that real people – human beings – will always be an important part of customer service. Technology and AI will make that interaction easier, better, and more efficient – but ultimately human beings want to talk, interact, and connect with other human beings – especially when solving problems.

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Get a Demo


Learn how contact centre automation solutions can improve your teams’ performance.

Fill out the form and we’ll be in touch to schedule your demo, where you’ll see our platform in action.