TEI Forrester Report The Total Economic Impact™ of Intradiem Independent Study Confirms Business Value of Intelligent Automation 342%

Organizations using Intradiem Intelligent Workforce Automation recognize significant impact on bottom line

Learn how Intradiem’s real-time automation platform delivers customers a 342% ROI over three years and recovery of investment in less than six months.

Highlighted savings include:
$9.4 million from improved training efficiency
$7.7 million from increased agent productivity
$1.0 million from improved administration efficiency
$2.4 million from reduced employee attrition
$5.3 million from increased voluntary time off (VTO)

See how Intradiem boosts employee satisfaction, accelerates training time, improves call performance, and facilitates the transition to remote work.

*A commissioned study conducted by Forrester Consulting on behalf of Intradiem. Completed in January 2022.