Intelligent Automation Solutions for Customer Service Teams
The Only AI-Powered Productivity Solution that Integrates with Call Center and Workforce Management Software to Improve Savings, Productivity, and Engagement
Call Center Automation Helps Remote and In-Person Customer Service Teams
Your best managers know what decisions to make to improve efficiency and agent engagement. But people can’t process all of your contact center data fast enough.
Intradiem works in real time to process massive volumes of data and take immediate action – based on rules you define.
Intradiem identifies time for development and seamlessly guides agents through their shift.
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A Stronger, More Flexible Workforce
The only call center workforce automation solution that reduces operating costs by keeping agents productive, connected and engaged, no matter where they’re working.
Proven Partnerships
Intradiem’s Intelligent Automation Solutions Now Available through Avaya Select Product Program
Intradiem provides Intelligent Automation solutions that help customer service teams boost productivity, enhance employee engagement, and improve the end-customer experience.
Why Intradiem
Save tens of millions annually
SaaS-based platform and proven approach
Strong and unique financial profile
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