Intelligent Automation Solutions for Customer Service Teams
The Only AI-Powered Productivity Solution that Integrates with Call Center and Workforce Management Software to Improve Savings, Productivity, and Engagement
Call Center Automation Helps Remote and In-Person Customer Service Teams
Your best managers know what decisions to make to improve efficiency and agent engagement. But people can’t process all of your contact center data fast enough.
Intradiem works in real time to process massive volumes of data and take immediate action – based on rules you define.
Intradiem identifies time for development and seamlessly guides agents through their shift.
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A Stronger, More Flexible Workforce
The only call center workforce automation solution that reduces operating costs by keeping agents productive, connected and engaged, no matter where they’re working.
Proven Partnerships
Intradiem Launches Intelligent Automation solutions for Back Office Operations
Intradiem, the leader in contact center automation, announces the expansion of the company’s proprietary real-time automation platform into back office operations.
Why Intradiem
Save tens of millions annually
SaaS-based platform and proven approach
Strong and unique financial profile
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