An Intelligent Assistant for Customer Service Teams
The Only Call Center Workforce Management Software that Improves Savings, Productivity, and Engagement
Call Center Automation Helps Remote and In-Person Customer Service Teams
Your best managers know what decisions to make to improve efficiency and agent engagement. But people can’t process all of your contact center data fast enough.
Intradiem works in real time to process massive volumes of data and take immediate action – based on rules you define.
Intradiem identifies time for development and seamlessly guides agents through their shift.
Calculate Your Payoff
Save tens of millions annually
SaaS-based platform and proven approach
Strong and unique financial profile
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