Your best managers know what decisions to make to improve efficiency and agent engagement. But people can’t process all of your contact center data fast enough.
Intradiem works in real time to process massive volumes of data and take immediate action – based on rules you define.
Intradiem identifies time for development and seamlessly guides agents through their shift.
Calculate Your Payoff
Call Center Workforce Automation Extends the Reach of Your Contact Center Managers
Watch the Video to Learn How
A Stronger, More Flexible Workforce
The only call center workforce automation solution that reduces operating costs by keeping agents productive, connected and engaged, no matter where they’re working.
Proven Partnerships
Intradiem Announces Partner Program
Company’s Global Alliance Ecosystem Expands Reach with Real-Time Automation
Why Intradiem
Save tens of millions annually
SaaS-based platform and proven approach
Strong and unique financial profile