We know that having engaged employees is the key to our success. We offer top-notch working conditions and competitive pay, but more than that, we treat everyone as if they are family.
Your Next Career at Intradiem
AJC Top Workplace
Intradiem is honored to be selected as a top workplace in Atlanta. We strive to create an environment where our employees can have a positive impact within our organization each and every day, and where traits like creativity, collaboration, and a desire to serve customers are highly encouraged.
What We Do
We develop innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers millions of dollars each year.
How We Work
We take a “problem-out” approach, asking customers to help us understand their business problems, exploring potential solutions together, incorporating their feedback, and releasing solutions that solve those problems. Everyone from the C-suite to interns share information, knowledge, and ideas. Being transparent helps us all think like founders and remain focused on bringing new innovations to our customers.
Our Culture
We trust amazing people to do amazing things. That’s why we take a “people-first” approach, treating employees, customers and each other with the dignity and respect we all deserve. Employees are treated like the whole people they are with families, hobbies, and lives outside of work. Most of us work remotely – from all over the country – and promote a work-life blend for us and the people we love.
Check out our Chief People Officer Kim Hiler on the Talent Acquisition Trends & Strategy Podcast
Ep 15: Kim Hiler, Chief People Officer - Intradiem
Kim Hiler, Chief People Officer at Intradiem, joins host James Mackey to discuss how most companies say they are “people first” but don’t actually implement a people-first culture, the many benefits of letting the lease expire on the physical office space, employee lifecycle strategy: from first touch to alumni, and much more!
Episode Chapters
00:25 Who is Kim Hiler?
02:01 How Intradiem technology helps contact centers
03:15 Everyone says we’re “people-first”, but for most it’s lip service
05:43 Living and breathing core values
Perks of the Job
Intradiem provides a comprehensive benefits program that looks out for the health and well-being of you and your loved-ones.
Personalized PTO
9 Paid Holidays
Company-wide Community Service Days
401k with Match
Education and Career Development
Life Insurance
Remote Work
Medical, Dental, and Vision Insurance