Events and Webinars

Forefront Event Series

Can’t-Miss Events for Call Center WFM, Ops, and IT

Intradiem’s Forefront events offer a collaborative space for contact center leaders to explore and share best practices about automation’s impact on customer service.

• Best Practices
  Learn about innovative approaches for exceptional service outcomes.
• Networking
  Engage with peers who are successfully balancing productivity and agent engagement.
• Expert-Led Sessions
  Hear from thought leaders who’ve mastered the art of running efficient, low-attrition, high-satisfaction contact centers.