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Events and Webinars

Global gatherings for contact center leaders

Featured Webinar


Intradiem & SWPP | Empowering Supervisors:
A New Lens for Workforce Engagement

In this webinar, hear how Intradiem’s Agent Burnout Indicator enables supervisors to move beyond guesswork and blanket approaches to implement data-driven strategies that protect agent well-being, boost engagement, and drive performance.

What You’ll Learn:

  • How to identify at-risk agents and take timely, personalized, automated actions
  • The impact of personalized coaching and data-backed engagement strategies
  • Why transparency, explainability, and proven reliability sets our solution apart

Upcoming Events

  • Forefront Toronto

    March 26, 2025

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  • Customer Contact East: A Frost & Sullivan Mind Xchange

    April 6, 2025

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  • SWPP Annual Conference

    April 22, 2025

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  • No upcoming events. Check back later.

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