Intradiem Takes Action Now
Intradiem does what your
WFM, ACD, CCaaS providers can’t—
and neither can your people.
Improve Efficiency
Drive Agent Engagement
Better Customer Experience
The Power of Taking Action Now
386000
automated schedule updates daily (across 200,000 agents)
2 automated
exceptions per agent per day on average
1 in 4 agents
receive automated development opportunities every day
None of this is possible without Intradiem
Contact Centers Need to STOP:
Manual Scheduling/Rescheduling of Training & Coaching
Human monitoring of Adherence & AHT
Missing opportunities for VTO/VOT
Trying to perfect your interval-level forecast
With Intradiem, START taking action now to:
Dynamically deliver Training, Coaching & Offline requirements
Automatically manage adherence
Prioritize agent breaks/lunch
Assist agents stuck on long calls
Capitalize on every opportunity to flex the workforce
Harmonize Supply & Demand every 3-5 seconds
And more…
Intradiem delivers an unmatched ROI with its patented contact center automation
Our top 10 customers have saved $930,000,000 cumulatively over
the past four years representing a
6.28X ROI
Contact us to take action now.
Learn how contact center automation solutions can improve your teams’ performance.
Fill out the form and we’ll be in touch.