Man and woman employees looking at a computer discussing contact center partnership

Partner Program

Best-in-class solution for customers

Partnering with Intradiem Pays Off for Your Customers

Intradiem’s partner program extends Contact Center Automation capabilities to more companies needing to reduce the cost of contact center operations.

The program includes partners in the technology, Independent Software Vendor (ISV) market, and systems integrators.

Get in Touch with Us

We partner with technology and ISV providers to extend Contact Center Automation’s real-time capabilities to your customers. The integrated solution reduces cost–while improving both agent engagement and customer experience. Our partners include Automatic Call Distributors (ACD), Workforce Management (WFM), Workforce Optimization (WFO), Learning Management Systems (LMS), and other technology providers.

Intradiem service partners offer their expertise, training, implementation and system integration services. Service partners achieve program certification and agree to Intradiem’s solution and technical “Engagement Models”. This prescribed method ensures success for Intradiem customers as well as the partner providing services.

The Power of Taking Action Now

386000
automated schedule updates daily (across 20,000 agents)
2 automated
exceptions per agent per day on average
1 in 4 agents
receive automated development opportunities every day

Take Action Now

Intradiem’s partner ecosystem includes a network of trusted and reliable alliances.

Every partner receives in-depth training to understand our product and the customer journey.

Request a Demo

Why Intradiem?

Secure Market Leadership in Contact Center Automation

Enable your customers to reduce costs, and improve agent engagement and the end-customer experience. We saved our customers over $350 million in the last 12 months.

Join the contact center automation movement to extend the platform’s real-time capabilities to more companies. Intradiem powers over 386,000 automated schedule updates daily (across 20,000 agents), 2 automated exceptions per agent per day on average, and 1 in 4 agents receive automated development opportunities every day.

Certify your team on Intradiem’s platform and provide market-leading contact center automation technology to your customers, enabling them to drive significant operational improvements in their businesses.