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Author Archives: Jennifer Lee

Jennifer has 20 years’ experience in the contact center industry with more than 15 years as a people leader. Throughout her career, Jennifer has served in a variety of roles in the contact center space, including operations, quality, workforce management, and client services. As President and Co-CEO, Jennifer leads the operations and people management of the organization. Prior to this role, Jennifer has served as Chief Operating Officer, Chief Strategy Officer and has led the Customer Success organization.