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Hot Vendors in the Intelligent Contact Center – 2022


The intelligent contact center is transforming through the emergence of new platforms powered by omnichannel communications. Aragon has identified Intradiem as a vendor in the intelligent contact center that is making a difference in the market.

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Aragon Research does not endorse vendors, or their products or services that are referenced in its research publications, and does not advise users to select those vendors that are rated the highest. Aragon Research publications consist of the opinions of Aragon Research and Advisory Services organization and should not be construed as statements of fact. Aragon Research provides its research publications and the information contained in them “AS IS,” without warranty of any kind.


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