News Category: Press Releases
Intradiem Names Jennifer Lee Co-CEO
Jennifer Lee’s role as Co-CEO will center around operations and people management while Co-CEO Matt McConnell will focus on technical […]
Intradiem’s Executive Conference Uncovers Three Themes: AI, Automation and Customer Experience
Atlanta, March 19, 2024 — Intradiem, the leading provider of contact center automation solutions for customer service teams, recently hosted […]
Intradiem Continued to Deliver Innovation and Performance in 2023
Atlanta, February 7, 2024 — Intradiem, the leading provider of contact center automation solutions for customer service teams, announces record […]
Intradiem Contact Center Automation Solutions Now Available on Genesys AppFoundry™
ATLANTA–(BUSINESS WIRE)–Intradiem announced today that contact centers using Genesys Cloud CX can now download and integrate its portfolio of contact […]
Intradiem Partners With Thrive Global to Support Call Center Agent Wellness
Real-time delivery of 60-second “Resets” reduces stress and boosts productivity
Intradiem Introduces First AI-Powered Solution to Predict Contact Center Agent Attrition
Solution’s 80% accuracy rate expected to reach 90% in 2024 Atlanta – September 12, 2023 – Intradiem, the leading provider […]