Press Releases

Intradiem Achieved Record Results in 2024, Poised for More Growth in 2025
Powerful Contact Center Automation Solutions Boost Customer Service and Savings Atlanta, February 4, 2025 — Intradiem, the leading provider of contact center automation solutions for ...Published: February 4, 2025
Read More
Intradiem Announces Reseller Partnership with Five9 to Elevate Real-Time Contact Center Automation
Atlanta, February 3, 2025 — Intradiem today announced the expansion of its partnership with Five9, the intelligent CX platform provider. This collaboration helps contact centers achieve ...Published: February 3, 2025
Read More
Intradiem Announces Partnership with Five9 to Enable Real-Time Contact Center Performance
Atlanta, November 12, 2024 — Intradiem today announced its partnership with Five9, the intelligent CX platform provider. This collaboration will help contact centers achieve greater efficiency, ...Published: November 12, 2024
Read More
How CFOs can help ensure strong customer experiences
CFO | by Bryan JonesPublished: October 29, 2024
Read More
Open enrollment: A time to support contact center agents
Insurance Newsnet | by Jennifer LeePublished: October 22, 2024
Read More
Balancing Tech and Human Touch: How AI Enhances Guest Experiences in Hospitality
Hospitality Technology | by Jennifer LeePublished: October 22, 2024
Read More
Your AI Initiatives Depend on Getting This Part Right
Built In | by Ted LangoPublished: October 3, 2024
Read More
New Research Highlights Critical Link Between Contact Center Agent Satisfaction and Customer Experience
Business WirePublished: September 25, 2024
Read More
Research Finds Customers, Business Leaders at Odds Over AI Usage in Customer Service
Intradiem’s new research finds 92% of customers say human agents are more helpful than AI agents or call bots Atlanta, September 17, 2024 — Intradiem, the ...Published: September 17, 2024
Read More
Intradiem Names John Norton As New Chief Revenue Officer
The seasoned tech industry leader will drive topline growth at the leading contact center automation provider Atlanta, August 13, 2024 — Intradiem, the leading provider of ...Published: August 13, 2024
Read More
Jennifer Lee Wins 2024 Arizona Vistage Impact Award
Intradiem’s President and Co-CEO prioritizes boldness, curiosity, and empathy in her pursuit of excellence for her organization and her community Atlanta, July 11, 2024 — Jennifer ...Published: July 10, 2024
Read More
Intradiem Joins Forces with Genesys, Revolutionizing Customer Service at Xperience 2024
Atlanta – May 8, 2024 – Intradiem, the leading provider of contact center automation solutions for customer service teams, proudly announces its gold sponsorship and featured ...Published: May 8, 2024
Read More

Featured In:As Featured In: