Contact Center Leaders to Convene in Scottsdale, AZ
Discussion to cover trends, challenges, and robotic process automation (RPA)
ATLANTA, February 15, 2019 – Intradiem, the leading provider of contact center robotic process automation (RPA), has set the stage for contact center leaders and innovators to come together at the Executive Advisory Council meeting commencing on Wednesday, February 20, 2019, in Scottsdale, AZ.
This forum provides the opportunity for the community of industry leaders to explore trends, operational challenges, and strategies impacting today’s contact center organizations.
“Our customers are constantly raising the bar in achieving new levels of efficiency, engagement, and customer experience. Their leading-edge use of robotic process automation is an outstanding example of how innovation can take the contact center to new heights of service delivery,” said Matt McConnell, CEO at Intradiem.
To highlight customer achievement, Intradiem will also launch an inaugural award dedicated to recognizing advancement and success in using automation to modernize the workforce.
“We consider the success of our customers as the ultimate success metric. The partnership and trust of our customers are our most important goals,” said McConnell. “We want our customers to be proud of their accomplishments as innovators.”
About Intradiem
At Intradiem, we believe the best technology is technology that supports humans. We are the only people-first customer service solution that has a real, long-lasting impact on your people, your customers, and your brand. We uncover, in real time, the untapped capacity in your contact center and give you the ability to use that capacity where it has the most impact. Time for Training, coaching, and wellness breaks – at the right time, every time. Automatic schedule updates. Call handling support. And with hard dollar savings that more than pay for itself. Intradiem: Contact center automation designed by humans, for humans.
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