Matt McConnell Selected as Keynote Speaker for the 2019 ATDC Startup Showcase
A program of the Georgia Institute of Technology
ATLANTA – April 10, 2019 – Intradiem, the only real-time contact center automation provider, today announced that CEO, Matt McConnell, will be the keynote speaker for the 2019 ATDC Startup Showcase, a program of the Georgia Institute of Technology.
McConnell graduated from the Georgia Institute of Technology in 1994 with a bachelor’s degree in industrial engineering. One year later, he co-founded Intradiem with a vision to reinvent the customer service experience via the dynamic delivery of training during the available time.
The platform, built on robotic processes, continually evolves with a focus on helping workforce management and contact center operations leaders improve operational efficiencies, employee engagement, and customer experience.
“I’m honored to participate in this amazing startup community event,” said McConnell. “When it comes to creating, launching, and scaling a disruptive technology, fostering a culture that reflects your values and mission as an entrepreneur is a cornerstone to startup success. Our team is inspired to create a better world by living a culture of service to each other, to customers, and to the community.”
The ATDC Startup Showcase is Atlanta’s largest spring startup confab. The 33rd annual event will feature over 75 exhibitors and take place on April 18, 2019, at the Georgia Tech Hotel and Conference Center. For more information, visit https://atdcstartupshowcase.com/.
About Intradiem
At Intradiem, we believe the best technology is technology that supports humans. We are the only people-first customer service solution that has a real, long-lasting impact on your people, your customers, and your brand. We uncover, in real time, the untapped capacity in your contact center and give you the ability to use that capacity where it has the most impact. Time for Training, coaching, and wellness breaks – at the right time, every time. Automatic schedule updates. Call handling support. And with hard dollar savings that more than pay for itself. Intradiem: Contact center automation designed by humans, for humans.
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