Better Automation Makes Better Agents
Contact Center Pipeline | by Matt McConnell
Published: November 2, 2023
How Will AI Improve People-team Management?
Benefits Pro | by Kimberly Hiler
Published: November 2, 2023
Intradiem Partners With Thrive Global to Support Call Center Agent Wellness
Real-time delivery of 60-second “Resets” reduces stress and boosts productivity
Published: October 10, 2023
Intradiem Introduces First AI-Powered Solution to Predict Contact Center Agent Attrition
Solution’s 80% accuracy rate expected to reach 90% in 2024 Atlanta – September 12, 2023 – Intradiem, the leading provider […]
Published: September 12, 2023
Jennifer Lee Assumes Role of President at Intradiem
Atlanta – August 22, 2023 – Intradiem, the leading provider of contact center automation solutions, announces that Jennifer Lee has assumed […]
Published: August 30, 2023
How Automation Revolutionised Customer Experience at Virgin Media
Customer Experience Magazine | by Matt Rumins
Published: July 27, 2023