“342% ROI over 3 years and recovery of investment in less than 6 months”
Learn more about Intradiem’s impact
Uncover, in real time, the untapped capacity in your contact centre to:
Deliver more training
Automate staffing adjustments
Streamline call handling
Improve adherence
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£7.2M Saved
From Improved Training Efficiency
£770K Saved
Improved Admin Efficiency
£5.9M Saved
From Increased Agent Productivity
Unlock the value of your data
Our contact centre automation platform integrates easily with your contact centre’s ACD and WFM systems, synchronising their inputs and offering real-time, proactive support to frontline agents.
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The Forum’s 2024 Autumn Conference #RaisingStandards
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New Contact Centre Automation Solution
Burnout and Attrition Indicator
An innovative solution that predicts agent burnout weeks in advance and suggests proactive measures to prevent attrition.
What our customers are saying
People First
We believe that real people – human beings – will always be an important part of customer service. Technology and AI will make that interaction easier, better, and more efficient – but ultimately human beings want to talk, interact, and connect with other human beings – especially when solving problems.
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Learn how contact centre automation solutions can improve your teams’ performance.
Fill out the form and we’ll be in touch to schedule your demo, where you’ll see our platform in action.