Category: Blog

14 Apr

Make Your Customer the Hero of Your Story

Intradiem

Imagine your customer’s interaction with you as a story. It has a beginning—when your customer first contacts your company—and an ending—when […]

1 Dec

The Best Way to Serve Omnichannel Customers? Just Ask Them.

Intradiem

It’s hard to be in customer service. There are so many different – and conflicting – reports of what customers […]