Frost & Sullivan Names Intradiem 2024 Product Leader
Discover how Intradiem is transforming the customer experience (CX) landscape with its Machine Learning-driven solution to predict and reduce agent […]
Category: Reports
Library Category: Reports
Customer Service in the Age of ChatGPT
ChatGPT and other AI-based innovations hold the potential to align the customer service experience with the consumer experience we now take for granted.
Category: Reports
Whitepaper: How AI Helps Improve Contact Center Operations When the Unpredictable Happens
Learn how contact center automation can help drive value to the bottom line through smarter staffing decisions, higher agent engagement, lower attrition, and better customer experiences.
Category: Reports
Frost & Sullivan Names Intradiem 2022 Product Leader
Learn why Intradiem excels in many of the criteria in the workforce engagement and intelligent automation space according to Frost and Sullivan.
Category: Reports
Hot Vendors in the Intelligent Contact Center – 2022
Aragon Research has identified Intradiem as a vendor in the intelligent contact center that is making a difference in the market.
Category: Reports