Company News

• 3 Ways CFOs Can Drive a Cohesive Company Culture

  CFO | by Bryan JonesPublished: June 21, 2023

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• Teaching Our Daughters Bravery & Resilience: A Pathway to Leadership

  Fast Company | by Jennifer LeePublished: June 2, 2023

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• ChatGPT Won’t Replace Retail Customer Service Agents

  Total Retail | by Matt McConnellPublished: May 23, 2023

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• Customer Service in the Age of ChatGPT: Don’t Take AI Too Far in the Call Center

  Fast Company | by Matt McConnellPublished: May 18, 2023

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• A New, More Balanced Approach to Managing Your Priorities in 2023

  Published: January 16, 2023

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• What Should We Expect From AI?

  Built In | Michael JarusPublished: January 10, 2023

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• The Best Business Uses for Automation

  Published: December 1, 2022

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• Transforming Business Leaders into Women-in-Tech Allies

  By Jennifer Lee, Chief Operating Officer at IntradiemPublished: December 1, 2022

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• All-Remote Organizations, Once Far-Fetched, Enter The Mainstream

  ForbesPublished: November 6, 2022

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• Filling Contact Centre Roles Used to be Easy… Not Anymore

  Filling contact centre roles used to be easy… not anymorePublished: October 27, 2022

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• What Contact Centre Agents are Looking For in Employees

  https://technologydispatch.com/what-contact-centre-agents-are-looking-for-in-employers/Published: October 27, 2022

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• Is AI a Revolution or is it a Steppingstone?

  Architecture & Guidance MagazinePublished: October 3, 2022

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