Company News

• Transforming Business Leaders into Women-in-Tech Allies

  By Jennifer Lee, Chief Operating Officer at IntradiemPublished: December 1, 2022

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• All-Remote Organizations, Once Far-Fetched, Enter The Mainstream

  ForbesPublished: November 6, 2022

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• Filling Contact Centre Roles Used to be Easy… Not Anymore

  Filling contact centre roles used to be easy… not anymorePublished: October 27, 2022

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• What Contact Centre Agents are Looking For in Employees

  https://technologydispatch.com/what-contact-centre-agents-are-looking-for-in-employers/Published: October 27, 2022

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• Is AI a Revolution or is it a Steppingstone?

  Architecture & Guidance MagazinePublished: October 3, 2022

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• How to Engage Remote Employees

  By Kimberly Hiler, Chief People Officer at IntradiemPublished: August 24, 2022

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• The Best Product Roadmap Starts With Customers

  Jennifer Lee | Forbes Councils MemberPublished: August 23, 2022

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• How to Build a Leading AI and ML Team

  SpiceworksPublished: July 18, 2022

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• How Intelligent Automation Promotes Call Center Success

  RTInsightsPublished: June 24, 2022

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• Where CX Meets EX: Customer-Obsessed Culture

  If you want to develop customer experiences that keep shoppers coming back again and again, you need to look to your employeesPublished: June 17, 2022

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• Securing the Customer Service Moment of Truth

  Published: June 8, 2022

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• Can Home Be Your HQ?

  Two years of leading from wherever they happened to be has some CEOs ready to opt out of being on premises—for goodPublished: April 28, 2022

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