News

• Intradiem Named “Hot Vendor” by Leading Analyst Firm

  Vendors selected for the “Hot Vendor” report are noteworthy, visionary, and innovativePublished: August 10, 2022

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• How to Build a Leading AI and ML Team

  SpiceworksPublished: July 18, 2022

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• How Intelligent Automation Promotes Call Center Success

  RTInsightsPublished: June 24, 2022

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• Where CX Meets EX: Customer-Obsessed Culture

  If you want to develop customer experiences that keep shoppers coming back again and again, you need to look to your employeesPublished: June 17, 2022

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• Intradiem Expands Integrations Library to Include Cloud, Chat, and CCaaS Capabilities

  Atlanta, June 16, 2022 — Intradiem, the leading provider of Intelligent Automation solutions for contact center and back-office teams, announces the release of new integrations for ...Published: June 16, 2022

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• Securing the Customer Service Moment of Truth

  Published: June 8, 2022

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• Intradiem CEO Names the Age-old Customer Service Problem That’s Gotten Worse as Agents WFH

  360MagazinePublished: May 15, 2022

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• Can Home Be Your HQ?

  Two years of leading from wherever they happened to be has some CEOs ready to opt out of being on premises—for goodPublished: April 28, 2022

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• AJC Names Intradiem Atlanta Top Places to Work 2022

  Atlanta, March 22, 2022 — INTRADIEM has been awarded a Top Workplaces 2022 honor by The Atlanta Journal-Constitution. The list is based solely on employee ...Published: March 22, 2022

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• Intradiem Wins Silver Stevie® Award in 2022 Stevie Awards for Sales & Customer Service

  Atlanta – March 11, 2022 – Intradiem was presented with a Silver Stevie® Award in the Sales & Customer Service category in the 16th annual Stevie Awards for ...Published: March 11, 2022

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• Jennifer Lee Assumes Chief Operating Officer Role at Intradiem

  Contact Center Industry Veteran Continues to Drive Success for Customers, Employees and CompanyPublished: February 8, 2022

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• Intradiem Delivered Record Results in 2021

  Atlanta — February 1, 2022, Intradiem, the leading provider of Intelligent Automation solutions for customer service teams, has announced record financial and customer performance results for ...Published: February 1, 2022

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