News

• Intradiem Ranked in Top Three Companies who Offer Remote Work

  The Muse x FairygodbossPublished: July 15, 2024

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• Jennifer Lee Wins 2024 Arizona Vistage Impact Award

  Intradiem’s President and Co-CEO prioritizes boldness, curiosity, and empathy in her pursuit of excellence for her organization and her community Atlanta, July 11, 2024 — Jennifer ...Published: July 10, 2024

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• Harnessing AI Responsibly

  Fast Company | by Jennifer LeePublished: July 3, 2024

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• How HR Can Drive Innovation and Learning With AI

  HRMorning | by Kim HilerPublished: June 10, 2024

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• 3 Steps to Building a Culture of Learning and Innovation Around AI

  Built In | by Ted LangoPublished: May 15, 2024

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• Intradiem Joins Forces with Genesys, Revolutionizing Customer Service at Xperience 2024

  Atlanta – May 8, 2024 – Intradiem, the leading provider of contact center automation solutions for customer service teams, proudly announces its gold sponsorship and featured ...Published: May 8, 2024

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• Intradiem Awarded U.S. Patent for Burnout and Attrition Indicator

  AI-Powered Solution Can Predict Agent Burnout while Supporting Well-being in Contact Centers Atlanta – May 7, 2024 – Intradiem, the leading provider of contact center automation ...Published: May 7, 2024

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• Intradiem Names Jennifer Lee Co-CEO

  Jennifer Lee’s role as Co-CEO will center around operations and people management while Co-CEO Matt McConnell will focus on technical innovation. Atlanta, April 16, 2024 ...Published: April 16, 2024

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• Intradiem and CommunityWFM Announce Strategic Partnership to Deliver Exceptional Agent and Customer Experiences

  CommunityWFMPublished: March 26, 2024

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• A People-First Strategy is the Best HR Tech Strategy

  HR Excellence Magazines | by Jennifer LeePublished: March 21, 2024

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• Intradiem’s Executive Conference Uncovers Three Themes: AI, Automation and Customer Experience

  Atlanta, March 19, 2024 — Intradiem, the leading provider of contact center automation solutions for customer service teams, recently hosted the Forefront Executive Council, a ...Published: March 19, 2024

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• Intradiem Awarded Frost & Sullivan’s 2024 Global New Product Innovation Award for Reducing Contact Center Agent Burnout with Its Advanced AI Solutions

  Published: March 18, 2024

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