Recent Press Release
Intradiem Launches Forefront World Tour

Industry Leaders to Share How Transforming Contact Centers Pays Off

Workforce Automation Pays Off for Contact Center Leaders in 2019

Intradiem Celebrates Fourth Consecutive Year of Record Growth

Intradiem Adds New Enhanced Coaching Capabilities to Workforce Automation Platform

Real-Time Agent Development Pays Off with Improved Engagement and Significant Cost Savings

Intradiem Launches New Savings Guarantee with Workforce Automation Platform

Real-Time Capabilities Pay Off by Improving Efficiency, Agent Engagement, and Customer Experience

Intradiem Reaches Record Savings Delivered to Customers

Workforce Automation Drives Significant Value with Real-Time Capabilities on Agent Engagement, Customer Experience and Efficiency.

In The News
Coaching Automated: Improving Agent Engagement Pays Off

Contact Center Pipeline

Leadership – and Thinking Differently – in the Contact Center Industry

Contact Center Pipeline

Workforce Automation: The Strategic Savings Solution

Contact Center Pipeline

Executive Interview with Matt McConnell, CEO of Intradiem

Contact Center Pipeline

Five Unique Ways Call Centers Use Automation to Improve Customer Experience

ICMI