Intelligent Coaching Assistant for Customer Service Teams
Watch this webinar on-demand to learn how leveraging automation can offset emerging challenges.
Learn why Intradiem excels in many of the criteria in the workforce engagement and intelligent automation space according to Frost and Sullivan.
Watch this video to learn how Intradiem automates the critical but time-consuming process of reducing average handle time, helping contact centers to improve business efficiency, agent engagement and the customer experience.
Watch this video to learn how Intradiem helps contact centers instantly adjust preset agent schedules to maintain sufficient staffing levels even under changing conditions.
Watch this video to learn how Intradiem helps contact centers solve the challenge of scheduling training sessions in the face of dynamic and unpredictable caller demand.