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Intelligent Coaching Assistant for Customer Service Teams

 

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Category: Videos

Leveraging Automation to Offset Emerging Challenges

Watch this webinar on-demand to learn how leveraging automation can offset emerging challenges.

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Category: Webinars

Frost & Sullivan Names Intradiem 2022 Product Leader

Learn why Intradiem excels in many of the criteria in the workforce engagement and intelligent automation space according to Frost and Sullivan.

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Category: Reports

Intelligent Automation for Contact Center Teams – Handle Time

Watch this video to learn how Intradiem automates the critical but time-consuming process of reducing average handle time, helping contact centers to improve business efficiency, agent engagement and the customer experience.

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Category: Videos

Intelligent Automation for Contact Center Teams – Schedule Adherence

Watch this video to learn how Intradiem helps contact centers instantly adjust preset agent schedules to maintain sufficient staffing levels even under changing conditions.

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Category: Videos

Intelligent Automation for Contact Center Teams – Training

Watch this video to learn how Intradiem helps contact centers solve the challenge of scheduling training sessions in the face of dynamic and unpredictable caller demand.

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Category: Videos

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