News

• AJC Names Intradiem Atlanta Top Places to Work 2022

  Atlanta, March 22, 2022 — INTRADIEM has been awarded a Top Workplaces 2022 honor by The Atlanta Journal-Constitution. The list is based solely on employee ...Published: March 22, 2022

  Read More

• Intradiem Wins Silver Stevie® Award in 2022 Stevie Awards for Sales & Customer Service

  Atlanta – March 11, 2022 – Intradiem was presented with a Silver Stevie® Award in the Sales & Customer Service category in the 16th annual Stevie Awards for ...Published: March 11, 2022

  Read More

• Jennifer Lee Assumes Chief Operating Officer Role at Intradiem

  Contact Center Industry Veteran Continues to Drive Success for Customers, Employees and CompanyPublished: February 8, 2022

  Read More

• Intradiem Delivered Record Results in 2021

  Atlanta — February 1, 2022, Intradiem, the leading provider of Intelligent Automation solutions for customer service teams, has announced record financial and customer performance results for ...Published: February 1, 2022

  Read More

• Intradiem Delivers a 342% ROI According to Independent Study

  Total Economic Impact (TEI) Study Confirms Business Value of Intelligent AutomationPublished: January 25, 2022

  Read More

• CIBC Innovation Banking Provides $35 Million Debt Facility to Intradiem to Accelerate Growth

  CIBC Innovation Banking is pleased to announce a debt facility of $35 million for Atlanta-based Intradiem, a leading provider of automation technology solutions for customer ...Published: November 30, 2021

  Read More

• Intradiem Releases New Staffing Use Case

  AI-powered tool optimizes staff levels while controlling costs and protecting service levelsPublished: October 26, 2021

  Read More

• Kimberly Hiler Joins Intradiem as Chief People Officer

  Seasoned Professional Adds a New Dimension to Intradiem’s “People-First” ApproachPublished: September 14, 2021

  Read More

• Intradiem’s New Attended-RPA Solution Automates Repetitive Tasks to Dramatically Reduce Costs

  New Solution Boosts Agent Productivity and Improves Customer ExperiencesPublished: April 22, 2021

  Read More

• Intradiem’s Intelligent Automation Solutions Now Available through Avaya Select Product Program

  Atlanta – April 13, 2021 Today Intradiem announced that its portfolio of Intelligent Automation solutions will be sold through the Avaya Select Product Program. Avaya ...Published: April 13, 2021

  Read More

• The Atlanta Journal-Constitution Names Intradiem a Winner of the Atlanta Top Workplaces 2021 Award

  Intradiem awarded by The Atlanta Journal-Constitution with a Top Workplaces, Workplace Achiever honorPublished: March 24, 2021

  Read More

• Intradiem Launches Automation Solution for Back Office Operations

  AI-Powered Automation Drives Productivity Improvements and Cost ReductionPublished: February 9, 2021

  Read More