News

• Intradiem Delivers a 342% ROI According to Independent Study

  Total Economic Impact (TEI) Study Confirms Business Value of Intelligent AutomationPublished: January 25, 2022

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• CIBC Innovation Banking Provides $35 Million Debt Facility to Intradiem to Accelerate Growth

  CIBC Innovation Banking is pleased to announce a debt facility of $35 million for Atlanta-based Intradiem, a leading provider of automation technology solutions for customer ...Published: November 30, 2021

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• Intradiem Releases New Staffing Use Case

  AI-powered tool optimizes staff levels while controlling costs and protecting service levelsPublished: October 26, 2021

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• Kimberly Hiler Joins Intradiem as Chief People Officer

  Seasoned Professional Adds a New Dimension to Intradiem’s “People-First” ApproachPublished: September 14, 2021

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• Intradiem’s New Attended-RPA Solution Automates Repetitive Tasks to Dramatically Reduce Costs

  New Solution Boosts Agent Productivity and Improves Customer ExperiencesPublished: April 22, 2021

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• Intradiem’s Intelligent Automation Solutions Now Available through Avaya Select Product Program

  Atlanta – April 13, 2021 Today Intradiem announced that its portfolio of Intelligent Automation solutions will be sold through the Avaya Select Product Program. Avaya ...Published: April 13, 2021

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• The Atlanta Journal-Constitution Names Intradiem a Winner of the Atlanta Top Workplaces 2021 Award

  Intradiem awarded by The Atlanta Journal-Constitution with a Top Workplaces, Workplace Achiever honorPublished: March 24, 2021

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• Intradiem Launches Automation Solution for Back Office Operations

  AI-Powered Automation Drives Productivity Improvements and Cost ReductionPublished: February 9, 2021

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• Intradiem and SKWeston & Company Announce Contact Center Automation Partnership

  Alliance Broadens SKWeston’s Portfolio with a Unique and In Demand Contact Center Automation SolutionPublished: October 14, 2020

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• Intradiem’s Work from Home Contact Center Solution Usage Soars

  Demand driven by the heightened need for a solution to help organisations manage an increasingly remote service delivery workforce. Published: March 20, 2020

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• Intradiem Announces Partner Program

  Company’s Global Alliance Ecosystem Expands Reach with Workforce AutomationPublished: March 11, 2020

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• The Top Healthcare Insurance Companies Use Intradiem to Reduce Cost

  Improved Efficiency, Employee Engagement and Customer Experience Pays Off for ProvidersPublished: February 12, 2020

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