Press Releases

• Call Center Leaders Continue to Invest in Contact Center Automation

  Real-Time Capabilities Improve Efficiency, Agent Engagement and CXPublished: June 26, 2019

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• Matt McConnell Selected as Keynote Speaker for the 2019 ATDC Startup Showcase

  A program of the Georgia Institute of TechnologyPublished: April 10, 2019

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• Intradiem Contact Center Automation Innovator Award Recipient Announced

  Recognized for leading with automation to achieve new levels of contact center service deliveryPublished: February 26, 2019

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• Intradiem Earns ISO 27001 Certification and SOC 2 Type II Attestation

  Contact Center Automation Provider Meets Stringent Security Management StandardsPublished: February 20, 2019

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• Contact Center Leaders to Convene in Scottsdale, AZ

  Discussion to cover trends, challenges and robotic process automation (RPA)Published: February 15, 2019

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• Intradiem Celebrates Third Consecutive Year of Record Growth

  Customer and product momentum deliver outstanding milestone achievements in 2018Published: January 10, 2019

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• Intradiem First to Power One Billion Automated Actions Per Year

  Breakthrough SaaS technology speeds efficiency and increased saving for large enterprise call centers.Published: October 16, 2018

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• Intradiem Continues to See Rapid Customer Adoption and Growth

  Customer success, unique technology and customer community reinforce market dominance.Published: August 28, 2018

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• Intradiem Announces Partnership with AXA

  Global Insurance Brand Modernizes Contact Centre to Exceed Clients’ NeedsPublished: August 1, 2018

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• Intradiem Posts Record Growth in 2017

  Momentum Fueled by Enterprise Contact Center Adoption of Real-time AutomationPublished: January 9, 2018

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• Intradiem & NICE Announce Technology Partnership to Provide Real-time Intraday Automation

  Intradiem Joins NICE inContact DEVone Developer Program with an Intraday Automation Platform Now Available in CXexchange MarketplacePublished: September 13, 2017

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• Forefront Tour Stops in Atlanta

  Forefront is a series of exclusive events convening the best minds in workforce and operations management who are defining the future of the industry.Published: May 23, 2017

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