Press Releases

• Intradiem’s Intelligent Automation Solutions Now Available through Avaya Select Product Program

  Atlanta – April 13, 2021 Today Intradiem announced that its portfolio of Intelligent Automation solutions will be sold through the Avaya Select Product Program. Avaya ...Published: April 13, 2021

  Read More

• The Atlanta Journal-Constitution Names Intradiem a Winner of the Atlanta Top Workplaces 2021 Award

  Intradiem awarded by The Atlanta Journal-Constitution with a Top Workplaces, Workplace Achiever honorPublished: March 24, 2021

  Read More

• Intradiem Launches Automation Solution for Back Office Operations

  AI-Powered Automation Drives Productivity Improvements and Cost ReductionPublished: February 9, 2021

  Read More

• Intradiem and SKWeston & Company Announce Contact Center Automation Partnership

  Alliance Broadens SKWeston’s Portfolio with a Unique and In Demand Contact Center Automation SolutionPublished: October 14, 2020

  Read More

• Intradiem’s Work from Home Contact Center Solution Usage Soars

  Demand driven by the heightened need for a solution to help organisations manage an increasingly remote service delivery workforce. Published: March 20, 2020

  Read More

• Intradiem Announces Partner Program

  Company’s Global Alliance Ecosystem Expands Reach with Workforce AutomationPublished: March 11, 2020

  Read More

• The Top Healthcare Insurance Companies Use Intradiem to Reduce Cost

  Improved Efficiency, Employee Engagement and Customer Experience Pays Off for ProvidersPublished: February 12, 2020

  Read More

• Workforce Automation Pays Off for Contact Center Leaders in 2019

  Intradiem Celebrates Fourth Consecutive Year of Record GrowthPublished: January 14, 2020

  Read More

• Intradiem Adds New Enhanced Coaching Capabilities to Workforce Automation Platform

  Real-Time Agent Development Pays Off with Improved Engagement and Significant Cost SavingsPublished: November 25, 2019

  Read More

• Intradiem Launches New Savings Guarantee with Workforce Automation Platform

  Real-Time Capabilities Pay Off by Improving Efficiency, Agent Engagement, and Customer ExperiencePublished: November 19, 2019

  Read More

• Intradiem Reaches Record Savings Delivered to Customers

  Workforce Automation Drives Significant Value with Real-Time Capabilities on Agent Engagement, Customer Experience and Efficiency.Published: October 1, 2019

  Read More

• Intradiem Releases Third Generation – Workforce Automation Platform

  Scalable, Secure Platform to Process High Volumes of Real-Time Contact Center DataPublished: September 17, 2019

  Read More